Specialized Consulting Services
Refund Policy
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No refunds (Services)
Services rendered including consulting, coaching, and copywriting, are not refundable. All projects require a non-refundable retainer to begin and the balance is due once the project is complete or in accordance to secure shopping cart terms and contract. Should a client choose not to complete a project, the deposit is kept for work invested in research, client contact, and any other service provided during the time Parties worked together.
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Refund on the Digital Product (if not opened)
Due to the nature of digital products, refunds will not be issued once an order has been placed and the product has been downloaded. If you are unable to download the digital product please contact: support@makingcommoncents.org at (334)2 19-6030 within 14 days of purchase for assistance.
If you change your mind and have not downloaded the product a refund can be issued upon request within 3 days.
Downloads are closely monitored to ensure you are able to successfully access purchased digital products.
We recommend contacting us if you have any questions before you purchase.
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Refund on the Course (must do the work)
We want you to be satisfied with your purchase but we also want you to give your best effort to apply all of the strategies in the Common Cents Academy Course. We offer a 14-day refund period for purchases. However, to qualify for a refund, you must submit proof that you reviewed the Program, completed a portion of the coursework, and that the Program coursework did not work for you. Please note, if you select the payment plan option, we are not able to stop payments without a valid refund request being submitted within the 14-day refund period.
In the event that you decide your purchase was not the right decision, contact our support team at support@commoncentssolutions.org and let us know you’d like a refund by the 14th day following purchase at 11:59 EST. You must include your Lessons 1-2 coursework and homework —with your request for a refund. If you request a refund and do not include your coursework by the 14th day, you will not be granted a refund.
We will NOT provide refunds more than 14 days following the date of purchase. After day 14, all payments are non-refundable and you are responsible for full payment of the fees for the program regardless if you complete the program. If payments are not made on time, you agree to pay interest on all past-due sums at a rate of 1.5% per month or the highest rate allowed by law, whichever is greater.
Please note: If you opted for a payment plan and you do not request a refund within 14 days, with the required coursework at the time of your refund request, you agree to complete the remaining payments of your payment plan.
If you have any questions or problems, please let us know by contacting our support team directly. The support desk can be reached at: support@commoncentssolutions.org
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Refund on Coaching and/or Consulting
There are absolutely no refunds on coaching and consulting once the services are rendered. We cannot guarantee results in a coaching or consulting relationship, because results depend on your openness to being coached and your willingness to do the work.
If you are not completely satisfied with your investment and are on a payment plan, you may request we stop collecting on future payments.
If you made a payment in full, and are unsatisfied, you may request a refund for any coaching or consulting sessions NOT rendered.
You have 14 days to notify Common Cents Solutions, and/or Common Cents Academy at (334)-219-6030 or support@commoncentssolutions.org. Your money will be refunded in the manner you paid. After 14 days, there are no refunds.